Support

We ensure upkeep of exceptional after-sales support through our customer portal. While many of the digital locks have fail-safe features, our technical support is also readily available. We can provide immediate emergency assistance to you as our purchase records are kept internally.

Operating Hours:
Monday to Saturday | 9:00 am to 5:00 pm

Sales enquiries:
+ 65 8881 1334

Emergency support for existing customers:
+ 65 9023 9057

General Support Hotline

View Your Dashboard

Your purchase history and warranty information conveniently stored all in one place. Simply login to your account to review your order details.

Login your account

View Product Manual Support

Familiarize yourself with the features of your proud new Digital Lock. Keep a copy of the product manual, view support videos and get tips on how to care for your lock.

Login via password

In case of Emergency

If batteries are not replaced on time, they will be completely discharged and the lock will not operate. Read here on what to do when you battery is dead.

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